Privacy Policy

Effective Date: April 21, 2026

At Crowder & Co, we value the trust our clients and visitors place in us. This Privacy Policy explains what information we collect, how we use it, and the choices you have about it. Please read it carefully.

This policy applies to information collected through our website and in the course of providing interior design services.

Information We Collect

Information You Provide Directly

When you interact with us, you may choose to share information such as:

  • Your name, email address, phone number, and mailing address

  • Project details including the location, scope, budget, timeline, and photos or notes about your space

  • Messages or questions you send through our contact or project inquiry forms

  • Signup information when you join our mailing list

  • Any other information you choose to share during our conversations or while working together on a project

Information Collected Automatically

When you visit our website, some information is collected automatically, including:

  • Your IP address, browser type, device type, and operating system

  • Pages viewed, time spent on the site, and how you arrived at our site

  • General location information based on IP address

  • Interaction data from embedded tools such as Google Analytics and the Meta Pixel

We use cookies and similar technologies to gather this information. More on that below.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and communicate with you about projects, quotes, or questions

  • Deliver the design services you have hired us for

  • Send you our newsletter or marketing emails if you have signed up to receive them

  • Understand how visitors use our website so we can improve it

  • Keep records for business, accounting, and legal purposes

  • Protect against fraud, misuse, or unauthorized access

  • Comply with applicable laws and regulations

We do not sell your personal information.

How We Share Your Information

We share information only when necessary, and with parties that have agreed to handle it responsibly. These include:

  • Service providers that help us run our business, such as email marketing platforms, website hosting, payment processors, project management software, analytics services, and advertising platforms

  • Vendors and trade partners we work with on your project when sharing your information is needed to complete the work, such as a furniture vendor, contractor, or installer

  • Professional advisors such as accountants or lawyers

  • Legal authorities when required to comply with the law or to protect our rights or the rights and safety of others

  • A successor business in the event of a sale, merger, or acquisition of Crowder & Co

We do not sell or rent your personal information to third parties for their own marketing use.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and support our marketing. The tools we currently use include:

  • Google Analytics, which helps us understand website traffic and visitor behavior

  • Meta Pixel, which helps us measure the effectiveness of our advertising and reach relevant audiences on Meta platforms such as Facebook and Instagram

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Some parts of our website may not work properly if cookies are disabled.

You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on, and you can adjust your ad preferences on Meta platforms through your account settings.

Email Marketing

If you sign up for our newsletter, we will send you emails about design inspiration, project updates, studio news, and occasional promotions. You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us directly. Removing yourself from marketing emails does not affect transactional messages related to an active project.

Data Retention

We keep personal information only as long as we need it for the purposes described in this policy, or as required by law. Project records are typically retained for several years after a project ends for business, accounting, and legal reasons. If you would like us to delete information we hold about you, please contact us using the details below.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us right away.

Your Rights and Choices

You have the right to:

  • Ask what information we hold about you

  • Request that we correct inaccurate information

  • Ask us to delete your information, subject to certain legal exceptions

  • Opt out of marketing emails at any time

  • Adjust your browser settings to limit or block cookies

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) give you additional rights, including:

  • The right to know what personal information we have collected about you and how we have used and shared it

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to correct inaccurate personal information

  • The right to opt out of the sale or sharing of personal information. We do not sell your personal information.

  • The right not to be discriminated against for exercising any of these rights

To exercise any of these rights, please contact us using the information below. We will verify your identity before fulfilling the request.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Third-Party Links

Our website may include links to other websites we do not operate, such as vendor pages, social media profiles, or partner sites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If we make material changes, we will make reasonable efforts to let you know, such as by posting a notice on our website or sending an email.

Contact Us

If you have questions about this Privacy Policy or would like to exercise any of your rights, please get in touch:

lisa@crowderandcodesign.com